GRAND PACIFIC VACATION CLUB

Grand Pacific Resorts Accessibility Statement

Grand Pacific Vacation Club (sometimes hereinafter referred to as “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service. 

Digital Accessibility Compliance Guidelines and Goals 

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria. 

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. 

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.  

Continuous Digital Monitoring 

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. 

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time. 

We welcome feedback  

If you experience any difficulty accessing or navigating our website or have any  accessibility-related questions or comments, we are listening. Please contact us at info@grandpacificresorts.com or (760) 431-8500 with a description of the issue you encountered and your contact information. 

The Grand Pacific Vacation Club website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.  

We wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to content on the Grand Pacific Vacation Club website. 

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